PowerMax Terms & Conditions

PowerMax Terms & Conditions

Last Updated: May 2026

Welcome to PowerMax Converters. These Terms & Conditions (“Terms”) govern your use of our website, products, services, and purchases made through our online store, authorized distributors, or direct sales channels. By accessing this website or purchasing products from PowerMax Converters, you agree to be bound by these Terms.

1. Company Information

PowerMax Converters
Bradenton, Florida, USA
Phone: (941) 201-8041
Website: PowerMax Converters

PowerMax Converters manufactures and distributes AC/DC power converters, battery chargers, RV power centers, transfer switches, inverter generators, water pumps, distribution panels, and related power management equipment for RV, automotive, marine, industrial, dealership, off-grid, and commercial applications.

2. Acceptance of Terms

By accessing this website, placing an order, using any PowerMax product, or engaging with our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with these Terms, please do not use this website or purchase our products.

3. Product Information & Specifications

PowerMax strives to ensure all product descriptions, specifications, images, manuals, compatibility charts, and technical information are accurate and current. However:

  • Specifications may change without notice
  • Product images may vary slightly from actual products
  • Compatibility recommendations are provided as general guidance only
  • Installation should always be verified by a qualified technician or installer

PowerMax reserves the right to:

  • Modify product designs
  • Update specifications
  • Discontinue products
  • Correct typographical or pricing errors
  • Improve products without prior notice

Technical recommendations provided by PowerMax staff are offered in good faith but do not replace professional installation judgment.

4. Orders & Payment Terms

All orders are subject to acceptance and product availability.

PowerMax reserves the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Verify billing or shipping information
  • Require additional verification before shipment

Accepted payment methods may include:

  • Major credit cards
  • ACH or wire transfer
  • Approved dealer/distributor terms
  • Other approved payment methods

For approved business accounts, standard payment terms may be NET 30 unless otherwise agreed in writing.

Late payments may be subject to:

  • Finance charges
  • Suspension of future shipments
  • Revocation of dealer pricing or terms

Quoted pricing is subject to change without notice unless specifically guaranteed in writing. Similar industry practices regarding order acceptance, FOB shipping terms, Warranty limitations, and pricing validity are commonly used throughout manufacturing and distribution industries.

5. Shipping Policy

Shipping costs, delivery methods, and transit estimates are governed by the PowerMax Shipping Policy.

Domestic Shipping

  • Flat-rate shipping may apply to qualifying orders
  • Free shipping thresholds may apply to select orders
  • Expedited shipping options available upon request

International Shipping

International orders may ship under DDU (Deliver Duty Unpaid) terms unless otherwise specified. Customers are responsible for:

  • Duties
  • Customs fees
  • Import taxes
  • Brokerage charges

Delivery Estimates

Shipping timelines are estimates only and are not guaranteed. PowerMax is not responsible for delays caused by:

  • Carriers
  • Weather
  • Supply chain disruptions
  • Customs processing
  • Acts beyond reasonable control

Risk of loss transfers to the customer upon delivery to the carrier unless otherwise required by law.

6. Inspection of Goods

Customers are responsible for inspecting shipments immediately upon delivery.

Any claims involving:

  • Shipping damage
  • Missing items
  • Incorrect products
  • Visible defects

must be reported within 5 business days of receipt.

Failure to report shipping issues within this timeframe may result in the denial of claims.

7. Returns & Restocking

Returns require prior authorization from PowerMax.

Unauthorized returns may be refused.

Return Conditions

Returned products must:

  • Be unused unless approved otherwise
  • Include original packaging
  • Include all accessories/manuals
  • Be free from installation damage or abuse

Non-Returnable Items

The following may not be eligible for return:

  • Special-order products
  • Custom-configured items
  • Installed electrical products
  • Clearance or discontinued products
  • Damaged or modified products

Approved returns may be subject to:

  • Restocking fees
  • Return shipping costs
  • Product inspection fees

8. Limited Warranty

PowerMax products are backed by limited Warranty coverage against defects in materials and workmanship under normal use and service conditions.

Warranty periods vary by product category and model. Customers should refer to:

  • Product manuals
  • Product pages
  • Warranty documentation included with the product

Warranty coverage generally does not apply to:

  • Improper installation
  • Misuse or abuse
  • Water damage
  • Negligence
  • Unauthorized modifications
  • Improper voltage input
  • Reverse polarity damage
  • Normal wear and tear
  • Commercial misuse outside intended applications

Warranty remedies are limited, at PowerMax’s discretion, to:

  • Repair
  • Replacement
  • Store credit
  • Refund of the original purchase price

Customers may be responsible for return freight associated with warranty evaluations.

Industry-standard warranty limitations and exclusions regarding misuse, improper installation, consequential damages, and repair discretion are commonly used by manufacturers across the power equipment and electronics industries.

9. Technical Support & Installation Responsibility

PowerMax provides technical support as a customer service benefit. However:

  • Final installation responsibility remains with the installer or purchaser
  • Customers should consult licensed electrical professionals when appropriate
  • Improper installation may void Warranty coverage
  • Customers are responsible for verifying system compatibility prior to installation

PowerMax is not liable for:

  • Improper wiring
  • Incompatible battery configurations
  • Incorrect breaker/fuse sizing
  • Vehicle or RV system modifications
  • Third-party component failures

10. Limitation of Liability

To the maximum extent permitted by law, PowerMax Converters shall not be liable for any:

  • Indirect damages
  • Consequential damages
  • Incidental damages
  • Loss of revenue
  • Loss of profits
  • Downtime
  • Vehicle damage
  • Battery damage
  • Loss of use
  • Data loss
  • Commercial interruption

PowerMax’s total liability shall not exceed the original purchase price of the product giving rise to the claim.

Some states do not allow limitations on implied warranties or exclusion of incidental damages, so certain limitations may not apply.

11. Product Use & Safety

PowerMax products must be used only for their intended purpose and according to:

  • Product manuals
  • Installation guides
  • Safety warnings
  • Applicable electrical codes

Failure to follow proper installation and operating procedures may result in:

  • Equipment damage
  • Fire hazards
  • Electrical shock
  • Serious injury
  • Voided warranty coverage

Customers assume responsibility for safe and lawful product usage.

12. Intellectual Property

All content on this website, including:

  • Logos
  • Product names
  • Graphics
  • Manuals
  • Downloads
  • Technical materials
  • Marketing content
  • Videos
  • Website design

is the property of PowerMax Converters and may not be copied, reproduced, modified, or distributed without written permission.

13. Dealer & Distributor Policies

Authorized dealers and distributors must comply with:

  • Approved branding guidelines
  • Pricing policies
  • Warranty procedures
  • Marketing standards
  • Territory or resale agreements, where applicable

PowerMax reserves the right to suspend or terminate dealer relationships for:

  • Unauthorized marketplace sales
  • Misrepresentation of products
  • Trademark misuse
  • Policy violations
  • Customer service failures

14. Website Usage

Users may not:

  • Attempt unauthorized access to systems
  • Use automated scraping tools
  • Interfere with website functionality
  • Upload malicious code
  • Misrepresent affiliation with PowerMax

PowerMax reserves the right to restrict access or terminate website usage at its sole discretion.

15. Privacy Policy

Your use of this website is also governed by the PowerMax Privacy Policy. Personal information submitted through the website is handled in accordance with applicable privacy and data protection laws.

16. Force Majeure

PowerMax shall not be liable for delays or failures caused by events beyond reasonable control, including:

  • Natural disasters
  • Supply chain disruptions
  • Labor shortages
  • Transportation interruptions
  • Government actions
  • Cyber incidents
  • Pandemics
  • Acts of war
  • Utility failures

17. Governing Law

These Terms & Conditions shall be governed by the laws of the State of Florida, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved in the appropriate courts located in the State of Florida.

18. Updates to Terms

PowerMax reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated versions will be posted on this page with the revised effective date.

Continued use of the website or products following updates constitutes acceptance of the revised Terms.

Contact Information

For questions regarding these Terms & Conditions, warranty support, shipping inquiries, or dealer information, please contact:

PowerMax Converters
Phone: (941) 201-8041